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Refund & Cancellation Policy

Last Updated: 15 August 2026

At The Stamford Executive Circle Pte. Ltd., we are committed to fairness and transparency in all financial dealings. This policy outlines the conditions under which programme fees may be refunded or transferred.

14-Day Cooling-Off Period: If you are not satisfied with your programme for any reason, you may request a full refund within fourteen (14) calendar days of the programme start date, provided you have not completed more than 25% of the programme content.

1. Cancellation by Member

Cancellation requests must be submitted in writing to [email protected]. Refund eligibility is determined by the date we receive your written request:

  • More than 30 days before programme start: Full refund minus a S$200 administrative processing fee.
  • 15 to 30 days before programme start: 75% refund of the total programme fee.
  • 7 to 14 days before programme start: 50% refund of the total programme fee.
  • Less than 7 days before programme start: No refund, but you may defer your participation to a future intake of the same programme within twelve (12) months at no additional cost (subject to availability and admission approval).

2. 14-Day Cooling-Off Guarantee

For all programmes, we offer a 14-day cooling-off period from the date of commencement. If you determine that the programme does not meet your expectations, contact us within this period for a full refund, provided you have not completed more than 25% of the sessions or materials.

3. Transfers and Deferrals

Members may defer their enrolment to a later intake of the same programme once at no charge, provided they notify us at least fourteen (14) days before the original start date. Subsequent deferral requests will incur a S$500 administrative fee.

Membership is non-transferable to another individual without our express written consent and a new application process.

4. Cancellation by The Stamford Executive Circle

In the unlikely event that we must cancel a programme due to insufficient enrolment or circumstances beyond our control, members will be offered a full refund or transfer to the next scheduled intake at their discretion.

5. Refund Processing

Approved refunds will be processed within fourteen (14) business days of approval to the original payment method. We are not responsible for delays caused by financial institutions.

6. Contact

For cancellation or refund requests, please contact:
Email: [email protected]
Phone: +65 6123 4567
Address: 12 Marina Boulevard, #25-02 Marina Bay Financial Centre, Singapore 018982

The Stamford Circle

The Stamford Executive Circle Pte. Ltd. is a private executive education fellowship based in Singapore, serving C-Level leaders and board members across Asia-Pacific.

UEN: 202698765M
12 Marina Boulevard, #25-02 Marina Bay Financial Centre
Singapore 018982

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[email protected] +65 6123 4567

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Disclaimer: The Stamford Executive Circle provides educational and professional development programmes exclusively for senior executives. We do not guarantee promotion, specific career outcomes, or financial gain. All programme fees are transparent and disclosed prior to enrolment. Membership is subject to application approval.

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Registered in Singapore • UEN: 202698765M